We Have a Shop Now!!
Beginning Jan 1, 2026 “Journey Mobile Repair” will no longer offer mobile service. It has been our greatest honor to serve the community as mobile mechanics but we are now at the point where we have so much demand that we decided to open a shop!
You can find us in Puyallup, WA. We are located off of 128th and Canyon. Call today to see how we can serve you!
Mission
To continually refine the auto repair process in order to serve the community at the highest level.
Vision
To so positively impact the community that we expand our foot print to serve neighboring communities.
Core Values
1. Integrity
We are committed to honesty and transparency, always doing the right thing for our customers and community.
2. Excellence
We deliver high-quality, dependable workmanship that our customers can rely on.
3. Fairness
We provide honest services at fair and competitive prices.
4. Customer-Centered Care
We treat every customer like family, fostering a supportive and respectful experience.
5. Trust
We build lasting relationships through transparency and consistent, dependable service.
6. Community Commitment
We dedicate ourselves to keeping our community safe and moving, one vehicle at a time.
MEET THE FOUNDER & CEO
Hey, I'm Spencer!
A lifelong resident of Puyallup and the proud founder of Journey Auto Repair. My passion for cars and dedication to helping my neighbors keep their vehicles in peak condition inspired me to create a service that’s all about convenience and quality. This community is my home—where I live, work, and raise my family—so providing top-notch, personalized service means everything to me.
At Journey Auto Repair Shop, we proudly serve Tacoma, Puyallup, and the surrounding areas, offering professional car repair services. With over 8 years of experience, we specialize in delivering reliable repairs wherever you need them, ensuring exceptional service and complete customer satisfaction. Let us help keep your journey smooth and worry-free!
Our Services
Brakes
Brake pad and rotor replacement
Brake fluid flush and refill
Inspection and repair of brake lines and calipers
Oil Changes
Full-service oil change with premium oil and filters
Inspection and replacement of oil filters
Check and top-off other vital fluids (e.g., coolant, transmission fluid)
Diagnostics
Check engine light diagnostics and troubleshooting
Comprehensive vehicle system scans
Diagnosis of unusual noises, vibrations, or performance issues
Tune-Ups
Spark plug replacement and ignition system inspection
Air and fuel filter replacement
Adjustment and optimization of engine performance
Emergency Roadside Assistance
Jump-starts for dead batteries
Flat tire repair or replacement
Fuel delivery and lockout assistance
Engine and Transmission Repairs
Timing belt and chain replacement
Transmission fluid changes and minor repairs
Engine troubleshooting, gasket replacements, and overhaul services
Electrical System Repairs
Battery testing, replacement, and charging system inspection
Repair or replacement of alternators and starters
Diagnostics and repair of wiring and electronic components
Warranty Statement
Warranty on labor is 90 DAYS LABOR ONLY. JOURNEY AUTO REPAIR TO PROVIDE 12MONTHS OR 12,000 MILES WARRANTY FROM DATE OF REPAIR OR THE MANUFACTURER WARRANTY ON PARTS IF CUSTOMER BUYS PARTS FROMJOURNEY AUTO REPAIR. Warranty work MUST be performed in our shop & CANNOT exceed the ORIGINAL COST of repair. NO LABOR OR PARTS WARRANTY ON CUSTOMER SUPPLIED PARTS. Customer agrees to pay all expenses including lawyer fees to obtain payment
TRY IT RISK FREE
100% SATISFACTION GUARANTEED
We understand how essential it is to keep your vehicle running at its best. We take pride in delivering exceptional care with every repair, ensuring your complete satisfaction. If you're not happy, we'll go the extra mile to make it right—because your trust and peace of mind are our top priorities.
Honest. Reliable.
Mechanic
Experienced Mechanics
With over 8 years of experience. Licensed, certified and insured. We guarantee the outcome of every job that comes in. We provide world class customer service that you can count on!
Industry Gold Standards
We utilize the latest and most advanced technology to ensure the best possible outcomes for every project, delivering top-quality results with precision and efficiency.
Affordable
We offer affordable, locally focused services, delivering high-quality results at competitive prices by staying rooted in the community.
When you need it done fast, done right, and done with integrity, we’re the auto repair service team you can count on every time.
TESTIMONIALS
Dana Bomgardner
I've had Spencer come out and help me with a couple different repairs over the last couple months. He's always been on Time Professional courteous up front and honest about what needs to be done and what it's going to cost. I know mechanics nowadays sometimes don't have the best reputation but for every situation there's always an exception he is definitely the exception to the rule . His service is 10 out of 10 when it comes to Quality and price of services. You definitely cannot go wrong with hiring this man. In my personal experience even when a job goes sideways, he still honors his initial quote and gets the job done well beyond your expectations.
Lonnie Holly
Spencer has been great to work with! He did a turbo install for me and car has been running great since. He also helped me diagnose and fix a couple problems I was having. He stands by his work and even sent me photos during the install to show how it was going. He is very knowledgeable and professional especially if you trying to get more performance. Would definitely recommend him to family and friends.
Sophy Sam
Spencer was prompt, professional, and great to work with. he installed an idle air flow controller on my van. he did a wonderful job. I would recommend him to anyone else who needs a reliable, upfront mechanic.
Blog
Journey Mobile Repair Tips
Get quick, actionable tips and expert advice to help you make the most of our services and stay informed.
Top 3 Reasons Routine Maintenance Saves You Money
Regular vehicle maintenance is key to avoiding costly repairs down the road. From oil changes to tire rotations, staying on top of these services helps extend the life of your vehicle and prevent major breakdowns. Professional Mobile Auto Mechanics offer convenient maintenance packages that keep your car in prime condition and save you money in the long run by catching potential issues early.
Why Proper Tire Maintenance Improves Your Driving Experience
Tire maintenance plays a huge role in both safety and comfort when driving. Rotating and balancing your tires helps them wear evenly, extending their life and improving handling. Regular alignments ensure a smooth ride and prevent uneven tire wear. A professional auto repair shop can help keep your tires in excellent condition, providing a safer and more enjoyable driving experience.
How to Know When It’s Time for Brake Repairs
Your brakes are one of the most important safety features on your car, so knowing when they need attention is crucial. If you notice squeaking sounds, a soft pedal, or longer stopping distances, it’s time to visit a trusted auto repair shop. Brake pad replacements, fluid flushes, and rotor resurfacing are common services that will ensure your vehicle stops safely and efficiently.
Journey Auto Repair Website Form
For Mobile Auto Repair Services, You Can Directly Call this number: (855) 924-4114
STILL NOT SURE?
Frequently Asked Questions
For more information, check out our FAQs below for quick answers to common questions.
How quickly can you schedule a service?
We strive to offer same-day or next-day appointments whenever possible. Our team works efficiently to fit you into our schedule, ensuring prompt and reliable service.
What guarantees do you offer on your work?
We stand by our work with a satisfaction guarantee. If you're not completely happy with the results, we'll make it right—your satisfaction is our top priority.
What areas do you serve?
We proudly serve Puyallup and nearby cities. If you're unsure whether we cover your location, feel free to contact us for confirmation.
Are your mechanics licensed and insured?
Absolutely. All of our mechanics are fully licensed, background-checked, and insured to ensure your safety and peace of mind.
Do you offer any warranties on parts or labor?
Yes, we offer warranties. Warranty on labor is 90 DAYS LABOR ONLY. JOURNEY AUTO REPAIR TO PROVIDE 12MONTHS OR 12,000 MILES WARRANTY FROM DATE OF REPAIR OR THE MANUFACTURER WARRANTY ON PARTS IF CUSTOMER BUYS PARTS FROMJOURNEY AUTO REPAIR. Warranty work MUST be performed in our shop & CANNOT exceed the ORIGINAL COST of repair. NO LABOR OR PARTS WARRANTY ON CUSTOMER SUPPLIED PARTS. Customer agrees to pay all expenses including lawyer fees to obtain payment
BUSINESS HOURS
MONDAY - FRIDAY
9:00am - 5:00pm
SATURDAY - SUNDAY
CLOSED