Privacy Policy
Effective Date: August 1, 2025
At Journey Auto Repair, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online or offline.
Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, phone number, email address, and mailing address.
• Vehicle Information: Make, model, year, VIN, and service history.
• Appointment Details: Requested service date/time, service type, and preferences.
• Usage Data: IP address, browser type, pages visited, and interactions on our website.
• Cookies and Tracking Technologies: Used to improve website functionality and user experience.
How We Use Your Information
We use your information to:
• Schedule and manage appointments
• Communicate with you about your service
• Send updates, confirmations, or promotional offers
• Improve our services and customer experience
• Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information. We may share it with:
• Service Providers: Trusted partners who help us operate our business (e.g., payment processors, scheduling platforms).
• Legal Requirements: When required to comply with laws or respond to legal requests.
• Business Transfers: In the event of a merger, sale, or acquisition.
Your Choices and Rights
• Opt-Out: You may opt out of marketing emails at any time by clicking the “unsubscribe” link.
• Access and Correction: You may request access to or correction of your personal data by contacting us.
• Cookies: You can manage cookies through your browser settings.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Journey Auto Repair
Puyallup, WA
(855) 924-4114
[email protected]
BUSINESS HOURS
MONDAY - FRIDAY
9:00am - 5:00pm
SATURDAY - SUNDAY
CLOSED